Member Experience Standards

 On February 26, at 3 PM EST, The Mihalik Group will present a webinar on “Member Experience Standards”, presented by Veronica Locke, BS, MHSA, TMG’s member of our NCQA consulting team.  Until recently Ms. Locke was a Senior Manager of Accreditation Policy for...

Update on HEDIS 2020

On January 22, 2020 at 3:00 pm EST, The Mihalik Group will present a webinar on “Update on HEDIS 2020”, presented by Matthew M. Keats, MD, MMM, Senior NCQA consultant.  Dr. Matthew Keats has been an active NCQA surveyor since 1999 and is also a member of NCQA’s Review...

Measuring Effectiveness

On December 10, 2019, at 3:00 EST, The Mihalik Group will present a webinar on “Measuring Effectiveness”, presented by Avishek Kumar, MPH, Vice President and Executive Director for The Mihalik Group, LLC. Mr. Kumar has more than fifteen years of extensive experience...

Population Health Management

Population Health Management (PHM) is undoubtedly one of the biggest buzzwords in health care today.  Many experts have described the new paradigm as just a new name for case management, but the boundaries of case management have been drastically expanded with PHM. ...

Delegation Best Practices

On October 17, at 3:00 EST, The Mihalik Group will present a webinar on “Delegation Best Practices”, presented by Frank Stelling, MEd, MPH, senior NCQA consultant for The Mihalik Group, LLC, until recently he was an Assistant Director of Policy at NCQA.  Mr....

NCQA Plan Ratings System 2020

On September24, at 3:00 EST, The Mihalik Group will present a webinar on “2020 Star Rating what you need to know”, presented by Avishek Kumar, MPH, Vice President and Executive Director for The Mihalik Group, LLC. Mr. Kumar has more than fifteen years of extensive...